Supervisory Leadership

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How important is the annual performance evaluation?

No matter what size business you're in, daily work of evaluation is more important than a "process" that consists of an annual review using a standard form. That was clear when I took at look at top performing supervisors compared with their less-effective peers.

The top supervisors made lots of small performance adjustments every day in the normal course of work. The less-effective supervisors tended to save issues up for the formal appraisal.

The top supervisors spent three times as long on the formal appraisal meetings as their less effective peers. The content of those meetings was different, too.

For the less-effective supervisors, the meeting was a review of the form being used and some discussion of performance over the prior period. For the more effective supervisors, content was primarily growth and performance goals and how things would be different in the future.


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