Supervisory Leadership

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How do you keep folks motivated?

Strangely enough, the way to keep folks motivated begins with understanding that you can't really motivate anyone. You can't get inside their head and get them to do what you want. All you can do is use the things you can control to influence them to choose behaviors that you want.

Start with your behavior. What you do sets the example. What you pay attention to is what your people will see as important. What you say tells them what you expect.

Pay special attention to the things you can control about the workplace. As a boss, you may be able to award bonuses, make work assignments, decide on partnering, and lots more. Use that control, with your behavior, to create a working environment that is fair and includes interesting and meaningful work. Help people grow and develop.

As a boss, you probably have control over the consequences of people's behavior. It's your job to deliver those consequences. Use positive consequences to get folks to try things or to get more of behavior that you want. Use negative consequences to get folks to stop doing something. Remember that positive consequences are best when delivered inconsistently while negative ones are best delivered consistently.

Wally

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