Wally Bock Answers Your
Supervisory Leadership Question
How do you push team members to the next level?
I don't think you can push folks much of anywhere. Folks won't move to the "next level" of improved performance unless two things happen. First, they have to see the benefits. Then they have to have the tools.
If you're the boss, start helping this happen by using your "try-new-things-keep-doing-good-things" tool-- reward. That's the best way to encourage and that's especially important for folks who have confidence issues.
Also, talk up the benefits of moving to that next level. Will they make more money? Have a more flexible schedule? Gain more control over their work life?
Then, make sure your people have the tools to move up. That might require training. It might require practice. It might require staff support or equipment or time. But make sure they have what they need.
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